It introduced the "DMV AnswerMan" on Tuesday, releasing the first in what will be a series of nine Internet videos on its website, http://bit.ly/SZKEs5.
The two-minute video addresses how to get a California driver's license. It features 'AnswerMan' describing how to make an appointment, which documents to bring to the DMV office and what to expect.
Other videos will be released monthly on topics that include registering a vehicle for the first time, steps to take if a vehicle fails a smog test and selling or transferring a vehicle.
The videos were produced in-house. The DMV describes the video series as an innovative way to inform motorists.