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Experts say an apology should be made for its own sake. It should not be geared toward getting something back in return. We can't control other people's actions, only our own.

According to www.PerfectApology.com, a proper apology should always include the following:

  • A detailed account of the situation.

  • Acknowledgment of the hurt or damage done.

  • Taking responsibility for the situation.

  • Recognition of your role in the event.

  • A statement of regret.

  • Asking for forgiveness.

  • A promise it won't happen again.

  • A form of restitution whenever possible.

    Follow Angela Hill on Twitter @giveemhill, or read her Sunday Give 'Em Hill column.