SAN RAMON -- Patrons of the Lucky Supermarket off Crow Canyon Road may have trouble finding everything on their grocery list and notice more empty shelves these days. That's because the 33-year-old store will close later this month.

The supermarket that opened in 1980 on Crow Canyon Place will close Sept. 28 after failed efforts to draw more customers into the store.

"We have made the difficult business decision to close this store," said Woody Hunter, parent company Save Mart Supermarkets' division vice president of operations, in a statement. "Unfortunately, the slow economic recovery and the competition from other nonunion retailers have kept this store from performing at the level required to sustain it."

The front of the Lucky Supermarket in San Ramon, Calif., on Friday, Aug. 30, 2013. San Ramon residents will soon bid farewell to the Lucky’s located
The front of the Lucky Supermarket in San Ramon, Calif., on Friday, Aug. 30, 2013. San Ramon residents will soon bid farewell to the Lucky's located at 3181 Crow Canyon Place. Opened in 1980, the market will close its doors for good on September 28th. (Doug Duran/Bay Area News Group)

Officials said they were working with the employee union to relocate employees to other Lucky locations. Workers at the US Bank inside the supermarket will also be transferred. As the supermarket winds down its operations, orders will be smaller and most remaining food will be sent to other locations, but some perishables may be marked down in the store's final days or donated to local food banks. Some frequent shoppers said they are not happy to see the market go.

"It's just such a popular complex it's hard to believe. Maybe if it was out of the way. This right here is the hub," said shopper John Albano, of Danville, who works in a nearby office building. "Ironically it could be everything else here is hurting it," he said, noting the Panera Bread, Z Pizza and Habit Burger in the complex. "Why go to Lucky for a quick bite or takeout if you have those?"


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Walnut Creek resident Susan Albert also works near the Lucky store and said she noticed decreased foot traffic.

"It never looks busy," she said. "It just makes me think people are shopping elsewhere, but I usually come during a slow time of day."

Shopper Maureen Sweeney moved to Danville from Napa in March and was surprised to learn of the store's closure.

"I'd be concerned with what's going in here. Is it another clothing store like Ross that we really don't need?" she said.

The two nearest Lucky stores are located 3 miles to the north in Danville and nearly 5 miles to the south in San Ramon. For Sweeney, neither the drive nor switching to the nearby Safeway is ideal.

"You are not going to have the same diversity of products," Sweeney said. "I don't want to go another 4 miles to get the (Lucky) chicken on sale."

Property owner Federal Realty did not respond to requests for an interview.

The grocery store isn't the only business in the area to close its doors in recent weeks. On Aug. 27, the 18-year-old Chili's Grill & Bar just 500 feet away on the other side of Crow Canyon Road closed its doors for good, but it is unclear exactly what prompted the closure.

"We constantly review the performance of our restaurants and from time to time will make the tough decision to close a restaurant based on evaluative criteria, including sales figures, lease agreements and other factors," a company statement said.

The closest Chili's restaurants are in Pleasanton, San Leandro and Livermore and gift cards can be redeemed at Chili's, Maggiano's Little Italy, Romano's Macaroni Grill or On The Border Mexican Grill & Cantina. The closed site's property owner CMG Financial declined a request for an interview.

Ashly McGlone covers San Ramon and the San Ramon Valley school district. Contact her at 510-293-2463. Follow her at Twitter.com/AshlyReports.

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