Q I am caught in a DMV nightmare. I have a 2011 Nissan Leaf that was rear-ended, so I had the bumper fixed. But the carpool decals were damaged, so I sent them back on Aug. 19 with an application for replacement stickers.

The DMV rejected the application because their records show the "Motive Power" as "Q," which is a plug-in hybrid, and I stated on the application that is "E," which is electric. That is, of course, as everyone in their right mind knows, because the Leaf is a 100 percent electric car.

They want me to go to the dealer where I bought the car and have the dealer sign a statement saying that it made an error in applying for the title. They also offered me the alternative of visiting a vehicle verifier at a DMV office. I would do that but for the fact that I can't get an appointment for who knows how long. Any thoughts on how to resolve this bureaucratic idiocy?

Joe Faber

Lafayette

A The DMV says this is not a uncommon problem, where a car dealer incorrectly lists the so-called motive power (what makes the car run) and the mistake delays the coveted carpool stickers. I'm forwarding this to my DMV contacts, but I'd go back to the dealer and have folks there correct the paperwork.

Q I think the new bike-share program in the Bay Area is a great idea -- if you can return it at any bike share location. However, when I passed a bike-share station the bike racks were full, probably because someone left a bike from another location. What am I supposed to do with the bike I rented if the racks are full and I can't return it within the allotted 30 minutes?


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Denise Rocchi

San Jose

A You can get a 15-minute extension to return the bike to another station. To receive the extension, annual members must enter their key at the kiosk and select "Full Station." Short-term members must swipe their credit or debit card and select "Full Station."

You can check real-time bike and dock availability using the CycleFinder app or bayareabikeshare.com/stations. Go to http://bayareabikeshare.com/faq for more details.

Q I read your column on the new bike lanes on Calabazas Boulevard in Santa Clara with interest, since I drive this regularly. The new lanes are unique and thus confusing for both cars and bikes. Since you have a bully pulpit perhaps you could answer a few questions for all.

Russell Jones

A A few? I've been hit with a blizzard of questions, many of which should be answered over the next few weeks when the city adds new signs and striping to clear up the confusion. Calabazas has gone from two lanes in each direction to one lane each way from Pomeroy to Cabrillo, with a buffer space between lanes along the creek for vehicles and bikes.

Look for Gary Richards at Facebook.com/mr.roadshow or contact him at mrroadshow@mercurynews.com or 408-920-5335. You can also follow Gary at Twitter.com/mrroadshow.