SAN JOSE -- An unidentified computer-server problem at Mineta San Jose International Airport rendered access doors inoperable for about 45 minutes Friday morning, causing flight delays for early-bird fliers, an airport official said.
The server issue surfaced about 5:50 a.m. as passengers and planes were being readied for the first bank of outbound flights, airport spokeswoman Vicki Day said. The failure of the access-control system meant doors and alarms from the check-in areas all the way through to the jet-bridge entrances were inoperable.
It caused a standstill of just over half an hour, leaving scores of passengers in a holding pattern. Around 6:35 a.m., technicians constructed a workaround and passengers were getting through again, Day said.
Those planning to fly out of SJC on Friday were told to expect delays of up to 45 minutes through mid-morning, Day said. She added that while it was not immediately clear what afflicted the server, there was no evidence to suggest that some sort of computer intrusion was the culprit.
Contact Robert Salonga at 408-920-5002. Follow him at Twitter.com/robertsalonga.