In this Aug. 15, 2013, photo taken in Chicago, Jerome Byers, the head of small business banking at Citigroup poses in his office. Byers, a  former small
In this Aug. 15, 2013, photo taken in Chicago, Jerome Byers, the head of small business banking at Citigroup poses in his office. Byers, a former small business owner himself, is working to change the impression that Citigroup caters to just big corporate and international clients. (AP Photo/M. Spencer Green) ( M. Spencer Green )