Ylan Nicole works at the the Concord call center  in Concord, Calif., on Thursday, Sept. 26, 2013. On Oct. 1, the Concord call center will start enrolling
Ylan Nicole works at the the Concord call center in Concord, Calif., on Thursday, Sept. 26, 2013. On Oct. 1, the Concord call center will start enrolling people into the Affordable Care Act. About 155 employees currently work at the North Concord site. (Susan Tripp Pollard/Bay Area News Group)